In General these terms and conditions “we” and “us” mean 2NDSKINONLINE.COM (ABN 47 845 386 404) the Website Owner, and “you” means the customer or site visitor. Please read the terms and conditions carefully before placing any orders on 2NDSKINONLINE.COM. These terms and conditions together with your order constitute the entire contract between you and us for the supply of products. It is your responsibility to regularly check these terms and conditions for any changes. Continued use of the Website will be taken as your acceptance of those changes. The website and its content are provided for your personal use only and must not be used for any public or commercial purpose.
Applicable Law These terms and conditions are governed by the laws of Australia. Our Exchanges and Returns Policy does not affect your rights under the Australian Consumer Law. As a consumer you have guarantees that cannot be limited by us. If your product is not of acceptable quality, is not fit for its purpose or is different from its on-line description, then you may be eligible for a refund, exchange or any drop in value of the product (if you choose to keep it). If you have purchased a product with a major fault, you have the right to ask for your choice of a replacement or refund. If you purchased a product with a minor fault, we can choose to give you a free repair instead of a replacement or refund. Please ensure your receipt is retained as proof of purchase.
Orders All orders will be accepted at 2NDSKIN’s sole discretion. When you submit an order on the Website, this constitutes your legally binding offer to purchase merchandise. When you place an order via our online checkout process, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. Once payment has been received your order will be processed. Once dispatched, you will receive an e-mail confirmation from us with your tracking information.
Pre-Orders Pre-orders are items that are not currently in stock, but are being made to order for you and then shipped immediately to you, the customer. When submitting a pre-order, we request payment at this time, just like normal order(s).Please allow 10 -14 days from initial order placement date to delivery. All pre-orders will be shipped via TNT courier services. Please be aware that shipment delays may occur in your region and we cannot be held responsible for such delays at this time.
Pricing All orders are priced in Australian dollars and include GST. Prices quoted on the Website are subject to change at our sole discretion without notice. If the price of merchandise is reduced after you place an order, 2NDSKIN will not offer a subsequent price adjustment. The relevant price of merchandise is the price at the time you place your order. Colours and Availability Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, human errors may occur. If we discover an error in the price of any goods in which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. The colours of products and or the leather will sometimes vary, depending on the quality and make of your viewing device.
Payment can be made using PayPal, AfterPay, Credit Card, Debit Card, Apple Pay, Google Pay, Shopify Pay.
Payment will be processed as soon as your order has been submitted. In the event that your order cannot be filled a refund for the full purchase amount will be processed immediately. By placing an order online you are confirming that the credit card you are using belongs to you. All credit card holders are subject to validation and authorisation checks by the card issuer.
Discount Codes Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this website. The conditions of use relating to any discount code will be specified at the time of issue. These T&Cs relate to all 2NDSKIN promotions, competitions and discount codes (unless otherwise stated). Only one promotion code can be used per order. Maximum pre-discount spend limit of $1000 applies per order. Selected item exclusions may apply. A promotional code can’t be used after an order has been placed.
Complaints We want you to be happy with the items you order. Please email us at firstname.lastname@example.org or call +61 2 8018 4764 if you have any complaints or comments, we will try our best to resolve for you.
Linking to this Website You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.